Customer service is extremely important to Pet-Peeps and we will get back to your email asap.
If you are calling about connection issues with your PetCam please locate your WiFi password where the PetCam is to be located and if possible your router password. (Usually located on a sticker on the router. It will say something such as Device Access Key)
Never hesitate to contact us for any reason concerning the setup and use of your amazing PetCam.